Revenue Recovery Program

In an effort to recover certain costs associated with the delivery of emergency ambulance transport services, City Council adopted Section 38-158 of the City of Poquoson Code which implements the charging of ambulance transport services. This program took effect on October 1, 2009.
EMS Billing Company
As of October 9, 2013, the City of Poquoson has contracted with a new third party EMS Billing Company, EMS Management & Consultants, Inc. With this new change please be aware citizens receiving ambulance transport services may receive correspondence from this company on our behalf and the remittance address will be a North Carolina address:
City of Poquoson
P.O. Box 863
Lewisville, NC 27023-0863
Medic 211 Ambulance

Questions

If you have any questions or need any additional information, you can contact EMS Management & Consultants, Inc. at 1-800-814-5339 or you may go online to the EMS Management & Consultants, Inc. website for more information.

If you wish to speak with someone locally, you can contact Poquoson Fire/Rescue at 757-868-3510.

Our Pledge of Commitment

No one will be denied needed medical transport or suffer financial hardship because of an emergency medical transport. The Poquoson Fire/Rescue Department will continue to provide outstanding, compassionate care. Don't hesitate to call 911 when you need an emergency!

Revenue Recovery Forms

  1. Billing Authorization-Privacy Acknowledgment Form (PDF)
  2. Compassionate Billing Certification Form (PDF)
  3. Frequently Asked Questions Brochure 2014 (PDF)
  4. Notice of Privacy Practices (PDF)
  5. Poquoson Billing FAQs (PDF)
  6. Poquoson Compassionate Billing Policy (PDF)
  7. Poquoson Revenue Recovery Brochure (PDF)
  8. Request for access to Pre-Hospital Patient Care Report Form (PDF)
  9. Revenue Recovery Definition of Terms (PDF)
  1. What is revenue recovery and why did the City of Poquoson implement this program?
  2. What are the charges for emergency medical services?
  3. Who do I call if I have a question regarding billing or insurance coverage?
  4. What happens if I do not have insurance or cannot afford to pay for this service ?
  5. What if my insurance company will not cover my ambulance transport bill?
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